Privacy Policy

Introduction


The Muggy Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services. By using our Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect
1. Personal Information:

When you register for an account, place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment details.


2. Account Information:

If you register for the Service using your Facebook, Twitter, or Google+ account, you authorise The Muggy to collect your authentication information, such as your username, encrypted access credentials, and other information available on or through your account, including your name, profile picture, country, hometown, email address, date of birth, gender, friends’ names and profile pictures, and networks.


3. Usage Data:

We collect information about your interactions with our website, including the pages you visit, the links you click, and other actions you take on our site. This data helps us understand how you use our services and improve our website’s functionality.


4. Device Information:


We collect information about the device you use to access our website, including your device’s IP address, operating system, browser type, and device identifiers.

 


How We Use Your Information
1. To Provide and Improve Our Services:

We use your personal information to process your orders, manage your account, provide customer support, and improve our products and services.


2. To Communicate with You:


We use your email address to send you updates about your order, newsletters, promotional offers, and other information related to our services. You can opt-out of receiving these communications at any time.


3. To Personalise Your Experience:


We use your information to tailor the content and advertisements you see on our website to your preferences and interests.


4. To Maintain Security:

We use your information to monitor and protect the security of our website and services, including detecting and preventing fraudulent activities.


Sharing Your Information
1. Service Providers:

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.


2. Legal Requirements:

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.


3. Business Transfers:

If The Muggy is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.


Security of Your Information


We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights
1. Access and Update:

You have the right to access and update your personal information at any time by logging into your account or contacting us.


2. Deletion:

You may request the deletion of your personal information, subject to certain exceptions required by law.


3. Opt-Out:

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us.


Cookies and Tracking Technologies


We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control the use of cookies through your browser settings. 

Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Contact Us


If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@themuggy.com.au